Last Updated: 22nd June 2026
✅ We offer a 7-Day Money-Back Guarantee on all Hosting Plans!
1. Overview
At A2Z Hosting, we strive to ensure complete customer satisfaction. We offer a fair and transparent refund policy for our hosting services as outlined below.
2. Money-Back Guarantee
- Shared Hosting Plans: 7-day money-back guarantee from date of purchase
- Reseller Hosting Plans: 7-day money-back guarantee from date of purchase
- Master Reseller Plans: 7-day money-back guarantee from date of purchase
- Domain Registration: Non-refundable once registered
- SSL Certificates: Non-refundable once issued
3. Eligibility for Refund
- Refund request must be submitted within the eligible period
- Account must not have violated our Terms and Conditions
- Service must not have been suspended due to non-payment or abuse
- Request must be submitted via email to info@a2zhosting.com with order details
4. Non-Refundable Items
- Domain name registrations and renewals
- SSL Certificates once issued
- Any add-on services already consumed or activated
- Services cancelled after the eligible refund period
- Accounts terminated due to Terms of Service violations
5. Refund Process
Once your refund request is approved:
- Refunds will be processed within 7-10 business days
- Amount will be credited to the original payment method used
- You will receive a confirmation email once the refund is initiated
- Bank processing time may vary depending on your bank
6. Cancellation Policy
You may cancel your hosting plan at any time by:
- Submitting a cancellation request through your client area dashboard
- Sending an email to info@a2zhosting.com
Upon cancellation, your service will remain active until the end of the current billing period. No partial refunds are provided for unused days beyond the money-back guarantee period.
7. Contact Us
For refund requests: info@a2zhosting.com